Umbraco support with fast, structured turnaround

Something broke. Package conflicts, upgrade issues, broken functionality, or errors after updates: we diagnose and resolve Umbraco problems without you waiting days for attention.

You need ongoing maintenance. Platform updates, security patches, performance monitoring, and content architecture adjustments, handled continuously so nothing is forgotten.

You're planning features or integrations. Custom package development, third-party connections, or ecommerce enhancements, scoped and quoted before work begins.

Your current developer is unresponsive. We regularly take over Umbraco sites mid-project or after the original developer moves on, review the implementation, and continue with minimal disruption.

Technical fixes and troubleshooting, platform and site maintenance, development and customization, custom API development and third-party integrations, design and content adjustments, SEO and performance work, and training in using Umbraco, among others.

Support runs through Continuous Monthly Development. You send tasks whenever they arise through our project management system; your Project Manager reviews them, and the right specialist handles the work. We start on your tasks as quickly as we can, and larger work is scoped first so you know the timeline and the fixed price up front. Everything is tested before it reaches your live site.

Every plan also includes the Monthly System Check: a report on the 1st of every month covering .NET framework version, package vulnerabilities, configuration, and the relevant website checks such as speed and SEO, among others. Read more on our Monthly System Check page.

A .NET company since 1998. Deep framework knowledge means faster diagnosis and solutions that last.

The same team throughout. The developers and Project Manager who handle your first tasks continue supporting you; several developers cover each specialization so nothing waits on one person.

Everyone in-house. Every developer, Project Manager, and QA tester is a permanent 1902 Software employee, with designers available when tasks need graphics or UI/UX work.

Built to perform. We apply technical SEO and performance thinking to every task, so your site doesn't just function: it ranks and converts.

Fixed prices, no lock-in. Care and Care Plus run at one fixed monthly price, and you can stop anytime before your monthly anniversary.

Continuous Monthly Development: Send tasks whenever they arise. With Care, everything runs in writing at one fixed monthly price: no estimates to approve, no cost overruns.

Care Plus gives you everything in Care at its own fixed monthly price, plus up to two hours of meetings per month with a Project Manager or any 1902 Software expert (for planning, advice, and technical discussion), up to two ongoing tasks at a time, and up to two developers working on your tasks at the same time.

Care Ultimate is for ongoing engagements, often across multiple systems, that need close collaboration: a fixed price for every task or group of tasks, approved by you before work begins, people with the right expertise added to your project as your needs grow, and meetings with any 1902 Software expert whenever you need them (billed at the going project management rate for the actual time spent).

Read the full details here.

Fixed Price Projects: For a single, well-defined Umbraco project (a new build, a major upgrade) you get one agreed price for the whole thing, fixed before work begins.

Large projects typically start with a Project Scoping phase at an agreed, prepaid fixed price. The purpose is to precisely define what will be built and to establish the final price. This ensures full clarity for both you and us before development begins.