Umbraco support

Getting support for your ad-hoc Umbraco tasks can be a challenge because when a project is finished, the original developers are assigned to the next big project and, therefore, often do not have time to do the day-to-day maintenance tasks. Many companies are then forced to find freelance consultants, which has its set of challenges.

Due to our setup and the number of Umbraco developers we employ, you can avail of Umbraco support development on a pay-as-you-go basis without any long waiting time – usually 24 to 48 hours – and no minimum purchase. In addition to technical support, we also do web design.

No minimum

You can take advantage of our pay-as-you-go solution where customers typically purchase 20 hours of development or support time. You decide when and how to use these hours and there is no minimum monthly usage. If you want to stop before the pre-paid support time is used up, the unused portion is returned to you.

Examples of Umbraco support:

  • Help and support on how to use Umbraco
  • Development of mobile apps that work with Umbraco
  • Third-party integrations, e.g., CRM, ERP systems
  • Custom Umbraco plugin development
  • Umbraco plugin installation and support
  • Importing and exporting of data
  • Technical SEO optimization
  • Speed optimization
  • Graphic design modifications
  • HTML and CSS adjustments
  • Upgrade Umbraco to the latest version

Simple process and fast timeline

Support tasks can be sent through our project management system or by email. Our project management tool will notify your assigned project manager who will respond immediately. Clarifications are usually done through one or more Skype meetings (depending on complexity) or through the project management system.

Complex Umbraco tasks

Prior to agreeing on a complex Umbraco job, you will first have a meeting with the project manager. This reduces the chances of errors and loss of time when we begin development, and helps us understand not only what you need it and why you need it.

If necessary, the project manager will involve a graphic designer for the project’s UI interface.

Advantages of our Umbraco support

  • You pay only for the exact amount of time needed to develop your project. We do not round up to nearest 30 or 60 minutes and we separate billable from non-billable hours.
  • You get technical sound advice from your technical project manager, and you always work with the same project manager—we don’t have a “B team” at 1902.
  • We have in-depth knowledge about online marketing and SEO. This will benefit you because we apply these know-how each time we do a job for you.
  • Our project management system not only ensures transparency throughout the course of the development process; it also facilitates clear, uncluttered communication with everyone in the team working who’s working on your projects.
  • We can involve graphic designers as needed to do small and big tasks as required. This solves the problems associated with you having to find a good graphic designer who will have time for your project.

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Peter Skouhus

Get a call from Peter and have a conversation about your requirements