Services we offer As a complete end-to-end IT solutions provider, we are experienced in taking on projects at different stages in the development cycle. Here are the different types of services that we offer: Project development, where we develop a system from the ground up—for example, brand new webshops, websites, or mobile apps Special development, where we develop special plugins or modules to supplement an existing system System upgrade, where we upgrade an existing system—for example, upgrading a webshop to the latest Magento version Day-to-day support, where we handle the small ad hoc maintenance tasks for your system that require a developer or designer Graphic design, such as UI and UX design for websites, webshops, and mobile apps, brochures, banners, video animation, etc. Depending on the service that you require, the startup process may vary to properly accommodate your business needs. Initial communication All new customers start the collaboration by first reviewing their wishes and needs with Peter Skouhus, founder and President of 1902 Software. Once all the needs have been clarified, a project manager will be assigned to create a price estimate for the project. Depending on the task or the project, it may be necessary to first create a project plan before calculating the price estimate. Project plan For smaller tasks, such as ad hoc support and maintenance, a project plan wouldn’t be necessary. However, for bigger projects, it is important to lay out the details in a project plan document in order to be clear on what exactly will be done, what technologies will be used, how many users are expected to be able to use the system at the same time, and the like. The detailed project planning and price calculation will be charged at our hourly rate. The final result from this stage will be a document where everything about the project is described down to the last detail. This document belongs fully to you as the customer, and you are free to give this to another company. Our prices are lower than most IT companies And with 20 years of experience, we can compete with the best in the industry Get our price list here Project management 1902 Software usually handles the project management, but would like to do it in cooperation with your own project managers. With some exceptions, the customer will not have direct communication with programmers and designers as based on our experience, this only leads to misunderstandings. Everything concerning the project, including the assignment and prioritization of tasks, is carried out by our own project managers in cooperation with the customer. Add-ons and improvements along the way Changes that prove necessary to the project—either due to misunderstandings in the original requirement specifications or because of new and better options that have come up—are, of course, carried out by 1902 Software. As a rule, the changes will be made after the project is completed in order to avoid long delays and budget overruns. Communication and time difference We conduct meetings and other project communication through email, Skype, or our own project management system. We have learned to work with time differences and utilize it for a more efficient collaboration. For example, if you are based in Denmark, the time difference will allow you to send tasks at the end of your work day while we are just starting our own, so the tasks are usually completed by the time you start the next day. Visit 1902 in the Philippines If you want to meet the people working on your project, you are very welcome to visit us here in Manila. Our office is a 2-minute walk from a 5-star hotel that we have a good deal with.