Professional support for websites, webshops, apps, and systems

At 1902 Software, we provide software maintenance and support services for companies that want a professional software development partner to maintain, improve, and continuously develop their software.

Whether we originally built your solution or you're looking to move from another software development company, we're ready to help.

Software support is about much more than fixing bugs.

Our role is to help your software continue evolving as your business changes.

This may involve correcting issues, implementing new functionality, improving performance, integrating new systems, enhancing security, modernizing existing functionality, improving user experience, improving conversions, introducing artificial intelligence, or simply helping you identify better ways of using technology.

Our objective is simple: help your software continue supporting your business for many years.

Most companies don't need a new software project every month. Instead, they need a reliable software development partner that's ready whenever new work arises.

That's why we created Continuous Monthly Development.

Instead of requesting quotations every time you need a bug fixed, a feature improved, or a new requirement implemented, you simply send your tasks whenever they arise and we take care of the rest.

Your software and systems continue moving forward, handled by a professional development team that already understands your business. Care and Care Plus run at one fixed monthly price with project management and plan meetings included and nothing billed on top; Care Ultimate gives you a fixed price for every task or group of tasks, approved by you before work begins.

Typical work includes bug fixes, new functionality, design improvements, integrations, AI implementation, performance optimization, mobile application improvements, brainstorming new ideas and solutions, testing, and ongoing technical support.

Each month you get the output you would normally expect from one experienced specialist. It is not always the same person: every task is handled by the best person for the task, whether that means a developer, a designer, a tester, an AI expert, a software architect, or an online marketing expert.

For larger initiatives, such as major software upgrades, new ecommerce solutions, mobile applications, business systems, or large integrations where faster delivery is important, we also offer Fixed Price Projects, allowing us to assign additional developers and specialists to complete the work much sooner.

Every plan also includes the Monthly System Check: a report on the 1st of every month covering your system's versions, security, speed, and more, with new issues, resolved issues, and priorities. It's how support becomes proactive instead of reactive. Read more on our Monthly System Check page.

Sometimes something breaks and you need help right away, typically on your live system, and typically not because of anything we did. A common example: something is changed on your live system, perhaps in an area unrelated to our work, and it stops working.

We provide emergency support for exactly these situations. Contact us, and we prioritize getting your system working again.

Emergency support is billed at the going project management rate for the actual time spent, regardless of who at 1902 Software performs the work, and we never round up. If a fix takes 25 minutes, you pay for 25 minutes. Your Project Manager will always inform you of the current rate before work begins.

The flip side is just as important: if something is broken because of a mistake we made within an agreed project scope, fixing it is covered by the fixed price. We pay for our mistakes; you pay for yours.

Every company is different, but these are some of the services we provide every day.

These examples illustrate the types of work we perform every day. Every business is different, and we'll help determine the best solution for your specific requirements.

Many of our clients come to us after working with another software development company. Some are looking for better communication, others need broader technical expertise, and many simply want a long-term software development partner they can rely on.

We regularly take over existing websites, webshops, mobile applications, and business systems developed by other companies.

Before taking over an existing solution, we normally perform a technical review. Depending on the project, we may review source code, software architecture, security, performance, integrations, hosting, cloud infrastructure, and technical debt.

Our objective is to make the transition as smooth as possible while allowing development and support to continue with minimal disruption to your business.

We support a wide range of modern platforms and technologies.

Ecommerce

• Magento
• WooCommerce
• Shopify
• And other ecommerce platforms

Websites

• WordPress
• Umbraco
• And other content management systems

Custom software

• .NET
• React
• Custom web applications
• Business systems
• Client portals
• Laravel and similar frameworks
• Classic PHP development

Mobile applications

• Native iOS
• Native Android
• React Native
• .NET MAUI

Artificial intelligence

• AI implementation
• AI applications
• Agentic AI solutions
• Workflow automation
• AI integrations

Cloud & infrastructure

• Amazon Web Services (AWS)
• Microsoft Azure
• DigitalOcean
• Cloud deployments
• System integrations