Magento development and support
Whatever your Magento need
Whether you need a new Magento store, ongoing Magento support, a platform migration, custom integrations, performance improvements, or AI-powered ecommerce features, we can help through a Fixed Price Project or Continuous Monthly Development.
Our Magento services
New Magento 2 development
We build complete Magento 2 stores: planning, design, development, integrations, and launch. Our AI-assisted process means faster delivery with fewer surprises along the way.
Magento support and Continuous Monthly Development
Send tasks whenever they arise. With Care, everything runs in writing at one fixed monthly price: no estimates to approve, no cost overruns.
Care Plus gives you everything in Care at its own fixed monthly price, plus up to two hours of meetings per month with a Project Manager or any 1902 Software expert (for planning, advice, and technical discussion), up to two ongoing tasks at a time, and up to two developers working on your tasks at the same time.
Care Ultimate is for ongoing engagements, often across multiple systems, that need close collaboration: a fixed price for every task or group of tasks, approved by you before work begins, people with the right expertise added to your project as your needs grow, and meetings with any 1902 Software expert whenever you need them (billed at the going project management rate for the actual time spent).
Typical work includes:
- Bug fixes
- Security updates
- Magento upgrades
- Performance optimization
- Checkout improvements
- Module updates
- Integrations
- Design improvements
- AI implementation
- WriteText.ai installation and configuration
- General Magento support
Custom extension development
When existing extensions don't fit your needs, we build custom Magento extensions tailored to your specific workflows.
Platform migrations to Magento
Moving from another platform like WooCommerce, Magento 1, or a proprietary platform? We migrate your products, clients, orders, and data to Magento 2 with minimal disruption to your operations.
System integrations
We connect Magento with your ERP, PIM, CRM, inventory management, shipping providers, POS, and marketplaces. We use existing extensions when available and build custom integrations when needed.
Performance and SEO optimization
We improve site speed, implement technical SEO fixes, add schema markup, and optimize for conversions. These improvements directly impact your search rankings and revenue.
Taking over stalled projects
If your Magento project has stalled or your previous developer is unresponsive, we take over and get things moving again. We've done this many times.
Why our Magento development is different
How we use AI in our work
Our developers, designers, testers, and project managers use modern AI-assisted tools for planning, design, development, and testing. This results in higher quality and faster delivery. Every solution is still thoroughly reviewed, tested, and verified by experienced software developers and testers before delivery.
We know Magento deeply
After years of Magento work, we understand the platform's strengths, limitations, and quirks. We know what works, what doesn't, and how to architect solutions that scale.
Active Magento expertise
As a Magento development company, our knowledge isn't historical: we're actively developing and supporting Magento stores for current clients. That ongoing work keeps our expertise sharp and our understanding of the platform current.
Fixed Price Projects
For a single, well-defined Magento project (a new build, a major upgrade) you get one agreed price for the whole thing, fixed before work begins.
This approach is ideal for:
- New Magento stores
- Major redesigns
- Magento upgrades
- Platform migrations
- Large integrations
- New ecommerce initiatives
Large projects typically start with a Project Scoping phase at an agreed, prepaid fixed price. The purpose is to precisely define what will be built and to establish the final price. This ensures full clarity for both you and us before development begins.
Taking over existing Magento stores
Many of our Magento clients originally worked with another software development company.
We regularly take over existing Magento stores, review the existing implementation and continue development with minimal disruption to your business.
AI-powered features we can add to your Magento store
Beyond using AI to build faster, we can integrate AI capabilities directly into your store:
Automated product content (WriteText.ai integration)
Generate product titles, product descriptions, meta tags, and image alt text automatically within Magento. Particularly valuable for large catalogs or frequent product additions.
Smart product recommendations
Analyze client behavior and purchase patterns to display personalized product suggestions that increase average order value.
Intelligent search
Improve your store's search to understand intent, handle typos, recognize synonyms, and return better results.
Inventory forecasting
Predict demand based on sales history and seasonality to avoid stockouts or overstock situations.
Conversion optimization
Monitor page performance and automatically test layout and content variations to improve conversion rates.
AI agents that take action
Modern AI support goes far beyond a chat window answering questions. We build AI agents that act: checking an order's status, updating a record, initiating a return, escalating to the right person with full context when human judgment is needed.
A live example: WriteText.ai, our own product, handles all of its client support through an AI voice agent. Visitors talk to the website, ask anything, and get real answers, spoken back. We build the same kind of agents for our clients' systems.
These examples show what's possible. If you have a specific problem you think AI might solve, let's discuss whether it's feasible and how to implement it.
Understanding Magento's scalability
Magento's multi-store functionality is one reason businesses choose it for growth. You can run multiple storefronts, each with its own domain, design, and product catalog, from a single backend. This works for:
- Regional or country-specific stores
- Separate B2B and B2C operations
- Multiple brand sites under one business
- Different product lines with distinct branding
The multi-store setup shares infrastructure, which means lower hosting costs and easier management than running separate platforms.
We design our Magento custom development with this scalability in mind, so your platform can handle growth without requiring a rebuild.
Magento for B2B and B2C businesses
Magento works for both business-to-business and business-to-consumer operations.
For B2C retail stores, Magento provides standard ecommerce features, product catalogs, shopping carts, payment processing, and client accounts.
For B2B operations, Magento handles more complex requirements:
- Client-specific pricing that appears only when buyers log in
- Different prices for different companies based on negotiated contracts
- Account approval requirements before purchases
- Quote requests instead of immediate checkout
- Custom catalogs showing different products to different client groups
We configure Magento to match your specific business model, whether you're selling to consumers, businesses, or both.
Ready to discuss your Magento project?
Whether you need a new Magento store, support for an existing Magento solution, a platform migration, custom integrations, or AI-powered ecommerce features, we’d be happy to help.
Book a meeting and we’ll help you determine whether Continuous Monthly Development, a Fixed Price Project or a combination of both is the best approach for your Magento project.
Free, no-commitment
Commonly asked questions
Can you provide ongoing Magento support?
Yes. Continuous Monthly Development is our primary Magento support service.
It allows you to submit Magento development and support requests whenever they arise while benefiting from predictable monthly costs and a development team that already understands your Magento store.
How do you use AI in your Magento development work?
AI-assisted, human-verified: every solution is thoroughly reviewed, tested, and verified by experienced software developers and testers before delivery.
Should I use Magento 1 or Magento 2?
Magento 1 reached end-of-life and no longer receives security updates. We only build on Magento 2. If you’re currently on Magento 1, we can migrate your products, clients, orders, and data to Magento 2.
When should I use a custom extension versus an existing one?
We use existing Magento extensions when they fit your needs and are well-maintained. We build custom extensions when your specific workflows require functionality that existing extensions don’t provide, or when customization would be more complex than building from scratch.
Can Magento handle both B2B and B2C sales?
Yes. Magento supports standard B2C ecommerce features and handles complex B2B requirements like client-specific pricing, quote requests, account approval workflows, and custom catalogs for different client groups. We configure Magento to match your specific business model.
What does Magento's multi-store functionality do?
Multi-store lets you run multiple storefronts, each with its own domain, design, and product catalog, from a single backend. This works for regional stores, separate B2B and B2C operations, multiple brands, or different product lines. It shares infrastructure, reducing hosting costs compared to running separate platforms.
What AI features can be added to a Magento store?
We can integrate WriteText.ai for automated product content, smart product recommendations based on behavior patterns, intelligent search that understands intent and typos, inventory forecasting, conversion optimization through automated testing, and AI support agents that take action, like the voice agent that handles all of WriteText.ai’s own client support. These are custom-built to fit your specific Magento setup.