WordPress support that keeps your site moving forward
WordPress support for every situation
Something broke and you need it fixed now. Plugin conflicts, white screens, broken layouts, forms that stopped working, or updates that caused problems.
Your site feels slow. Page load times affect conversions and search rankings. We identify the bottlenecks (oversized images, inefficient plugins, hosting limitations, caching problems, among others) and fix them.
You need ongoing maintenance. Our WordPress maintenance services cover core, plugin, and theme updates, PHP upgrades, backup verification, and security patching, handled continuously so nothing is forgotten.
You're planning a redesign or new functionality. Custom features, new layouts, WooCommerce work, or third-party integrations.
Your current developer disappeared. As a WordPress support company, we regularly take over sites from other development companies, review the implementation, and continue with minimal disruption.
What we handle
Fixes and troubleshooting: plugin conflicts, theme errors, database repair, broken forms and checkout flows, and critical errors.
Performance: speed optimization, caching and CDN setup, database and image optimization, and hosting recommendations.
Updates and maintenance: WordPress core, plugin, and theme updates with compatibility testing, PHP version upgrades, and backup verification.
Development and customization: custom plugins, theme customization, WooCommerce functionality, API integrations (CRM, ERP, PIM, marketing automation), and custom admin interfaces.
Design and content: CSS and layout adjustments, responsive fixes, graphic design, content migration, and technical SEO, among others.
How WordPress support works with us
Support runs through Continuous Monthly Development. You send tasks whenever they arise through our project management system; your Project Manager picks them up, and the right specialist handles the work. Everything is tested before it reaches your live site, and we always work on a staging environment for anything that could affect it.
Every plan also includes the Monthly System Check: a report on the 1st of every month covering your WordPress core, theme, and plugin updates, PHP and MySQL versions, speed, and security checks, among others. Read more on our Monthly System Check page.
Two ways to work with us
Continuous Monthly Development: Send tasks whenever they arise. With Care, everything runs in writing at one fixed monthly price: no estimates to approve, no cost overruns.
Care Plus gives you everything in Care at its own fixed monthly price, plus up to two hours of meetings per month with a Project Manager or any 1902 Software expert (for planning, advice, and technical discussion), up to two ongoing tasks at a time, and up to two developers working on your tasks at the same time.
Care Ultimate is for ongoing engagements, often across multiple systems, that need close collaboration: a fixed price for every task or group of tasks, approved by you before work begins, people with the right expertise added to your project as your needs grow, and meetings with any 1902 Software expert whenever you need them (billed at the going project management rate for the actual time spent).
Fixed Price Projects: For a single, well-defined WordPress project (a new build, a major upgrade) you get one agreed price for the whole thing, fixed before work begins.
Large projects typically start with a Project Scoping phase at an agreed, prepaid fixed price. The purpose is to precisely define what will be built and to establish the final price. This ensures full clarity for both you and us before development begins.
How we use AI
AI-assisted tools help our team diagnose issues, work through routine changes, and test before deployment. Every fix and every change is still reviewed, tested, and verified by experienced software developers and testers before it reaches your site.
Free, no-commitment
Commonly asked questions
How is WordPress support priced?
Through our plans: Care and Care Plus at one fixed monthly price, or Care Ultimate with a fixed price for every task or group of tasks, approved by you before work begins. You always know the cost before work starts.
Is there a lock-in period?
No. There is no lock-in on any plan. Care and Care Plus can be cancelled anytime before your monthly anniversary, and on Care Ultimate you simply stop sending tasks whenever you choose and pay only for the work already completed. If you have an unused prepayment on account with us, it will be refunded within a maximum of 30 days. If the prepayment was made in one year and refunded in another, we deduct 25% tax and refund the net amount. No long-term contract, no exit fees. We keep clients by being good, not by locking them in.
How fast do you respond?
We don’t sell response-time SLAs. In practice our average time to resolution is 24 hours, and you can see that live on our homepage. Our 4.9/5 rating across 180+ Google reviews reflects how we actually operate. Larger work is scoped first so you know the timeline before it starts.
Can you take over a site another agency built?
Yes, we do it regularly. We review the implementation first, then continue development and support with minimal disruption to your business.
Do you work directly on our live site?
Anything that could affect the live site is done on a staging environment first, then tested before deployment. Your visitors never see work in progress.
Can you handle design and content tasks too?
Yes. Our in-house designers cover banners, layout adjustments, and graphics. We handle content migration and technical SEO, among others, through the same task flow.