Pay now and send tasks as you go With our worry-free payment setup, you can buy 20 hours of development/support time, which you can allot to enhance your online shop as you go. Thinking of adding a small extension for your shop, or want to change a banner? Send us tasks as you please, and you’re covered by your 20-hour credit. You decide when and how to use your credit, which has a validity of two years. Examples of Magento support tasks CSS/HTML adjustments Integration development, e.g., ERP or third-party integrations Installation and testing support of Magento extensions Special development/enhancement of a Magento extension Setup and configuration of Magento varnish caching Setup, configuration and support on changes made Import/export of products Setup new pages Tutorial support on how to use Magento Graphic design changes Banner design Split-test setup How to send tasks and how quickly they’re completed Send us tasks through our project management system, or via email. Once received, your designated project manager will attend to it as quickly as possible. Follow-up questions will be clarified either by email or Skype meeting. The project manager in Manila delegates the tasks to the developers and graphic designers. A light workload in the morning (Philippine time) usually gives us sufficient time to finish your tasks before you come in to the office the following day. Larger Magento tasks For larger Magento support tasks, we make detailed estimates before the job is started, and you will be informed of the progress through daily reports—some automatic, others written by your project manager. Meetings are held once or twice a week to discuss project updates, and agree on minor adjustments, if needed. Through our project management system for which you are given access, you can keep track of which tasks have been completed and how many hours exactly were used to do them. The benefits of our Magento support setup No weekly, monthly, or yearly minimum payment You pay only for the time consumed. e.g., We work 1.34 hours, so you only pay for 1.34 hours—we do not round up. We have a hardcore and dedicated team of Magento certified developers, which means that you will be getting technical expertise from a team and not just from a single person. We have designers who can create your graphic-related needs or enhance your existing graphical assets if you wish. We have extensive experience in solving small daily tasks quickly and efficiently, typically within 24 hours. Our project management system ensures that your tasks are not overlooked and, through it, you can clearly see the status of your project 24/7. You’re assigned a technical project manager who knows your system, with whom you can communicate daily. 1902 has done an excellent job on our website. They care about optimizing both big issues and smaller detailed ones. No task is impossible. The service level is high and the reply rate is impeccable. We will continue with their services in the future. Read moreShow less Azra Bihorac E-commerce Manager https://www.sparkz-copenhagen.com/ We have been collaborating with 1902 Software for approximately 6 months now, and we very satisfied with what has been delivered. One feels that there are people with experience and competencies. They must have great praise for their service and speed in the solution / delivery of tasks. Read moreShow less Steen Grønlund Henning Stæhr Great service from the 1902 team and always a pleasure to work with. Read moreShow less Janus Beck Christensen Body Mod https://bodymod.dk/ The team has a great and fast customer service. They respond quickly to our problems and resolve support tasks to perfection. Even though we are based in two different countries the communication is not a problem at all. Read moreShow less Mia Bergsbo Crossoutfit https://www.crossoutfit.dk/ We are very satisfied with 1902 Software's service. They are very professional and we always receiving fast respond regardless any questions at any time. Read moreShow less Kim Nørskov Jensen Aled https://aled.dk/ Nicolai Bille Krogh, Director: I feel that 1902 is very dedicated to our company and our projects. They do everything they can to ensure that deadlines are met, and I feel very comfortable working with them as our IT partner. I can definitely recommend 1902 Software. Carsten Lorentzen, IT Manager: 1902 is friendly and hardworking. They have repeatedly worked outside normal working hours to meet tight deadlines. 1902 is very cooperative and has always done more than what was expected. Read moreShow less Nicolai Bille Krogh http://www.oplevelsesgaver.dk 1902 Software has in the past 2 years solved many small and large tasks for Tæppebutikken.dk We use ongoing 1902 when developing our webshop Tæppebutikken.dk The tasks are solved always competently and within a reasonable time. Tæppebutikken.dk give our best recommendations for 1902 Software and the team behind. Read moreShow less Ulrich Gjedde Owner, Tæppebutikken.dk www.taeppebutikken.dk We have 1902 Software as a web partner for CaterTrader.dk for a couple of years now. The collaboration works perfectly― quickly and efficiently. Rod and especially Dwight understands us very well, and they can come up with solutions to the issues quickly. The delivery is as agreed, done on time and at the right price. We are 110% satisfied. CaterTrader.dk is being developed all the time, so it is constantly sharp and updated―thanks to 1902 Software. Read moreShow less Kasper Brandt https://www.catertrader.dk/ We worked with 1902 software to design the front-end of www.seatravel.dk and to develop highly advanced solutions with integrations to multiple third party systems. The results were very pleasing, but nevertheless, we have chosen to have the project continued by a Danish development company in Aalborg to develop the back-end part and to optimize the workflow. After a year, however, we chose to return to 1902 Software, and asked them to work on the back-end and further development of the project. We have a great partnership and good relationship with Marcelo and his team who are now in the process of internationalizing Seatravel. We also sought 1902 Software's services to develop our yacht charter portal www.scancharter.com, for which we have also been pleased with the results. Read moreShow less Mads Bygballe Christiansen Manager http://www.sea-travel.com Next