Pay now and send tasks as you go With our worry-free payment setup, you can buy 20 hours of development/support time, which you can allot to enhance your online shop as you go. Thinking of adding a small extension for your shop, or want to change a banner? Send us tasks as you please, and you’re covered by your 20-hour credit. You decide when and how to use your credit, which has a validity of two years. Examples of Magento support tasks CSS/HTML adjustments Integration development, e.g., ERP or third-party integrations Implementation of related systems, e.g., PIM Installation and testing support of Magento extensions Special development/enhancement of a Magento extension Setup and configuration of Magento varnish caching Setup, configuration and support on changes made Import/export of products Setup of new pages Tutorial support on how to use Magento Graphic design changes Banner design Split-test setup How to send tasks and how quickly they’re completed Send us tasks through our project management system, or via email. Once received, your designated project manager will attend to it as quickly as possible. Follow-up questions will be clarified either by email or Skype meeting. The project manager in Manila delegates the tasks to the developers and graphic designers. A light workload in the morning (Philippine time) usually gives us sufficient time to finish your tasks before you come in to the office the following day. Larger Magento tasks For larger Magento support tasks, we make detailed estimates before the job is started, and you will be informed of the progress through daily reports—some automatic, others written by your project manager. Meetings are held once or twice a week to discuss project updates and agree on minor adjustments, if needed. Through our project management system to which you are given access, you can keep track of which tasks have been completed and exactly how many hours were used to do them. Don’t get left behind. Plan your upgrade to Magento 2. Magento is ending support for its 1.x versions on June 2020. Are you ready for the next step? Read our handy guide on things to consider when upgrading from Magento 1 to 2. Learn more The benefits of our Magento support setup No weekly, monthly, or yearly minimum payment You pay only for the time consumed, e.g., we work 1.34 hours, so you only pay for 1.34 hours—we do not round up. We have a dedicated and hardcore team of Magento certified developers, which means that you will be getting technical expertise from a team and not just from a single person. We have designers who can create your graphic-related needs or enhance your existing graphical assets if you wish. We have extensive experience in solving small daily tasks quickly and efficiently, typically within 24 hours. Our project management system ensures that your tasks are not overlooked and, through it, you can clearly see the status of your project 24/7. You’re assigned a technical project manager who knows your system, with whom you can communicate daily. "1902 has done an excellent job on our website. They care about optimizing both big issues and smaller detailed ones. No task is impossible. The service level is high and the reply rate is impeccable. We will continue with their services in the future." Read moreShow less Azra Bihorac E-commerce Manager https://www.sparkz-copenhagen.com/ "We have been collaborating with 1902 Software for approximately 6 months now, and we very satisfied with what has been delivered. One feels that there are people with experience and competencies. They must have great praise for their service and speed in the solution / delivery of tasks." Read moreShow less Steen Grønlund Henning Stæhr "Great service from the 1902 team and always a pleasure to work with." Read moreShow less Janus Beck Christensen https://bodymod.dk/ "Impressive skills - 1902Software solved a speed issue in our Magento shop with a great result. 5 bigeviews. Problem solved within 2 working days. Very impressed." Read moreShow less Henrik Amilon Owner https://www.carlab.dk/ "The team has a great and fast customer service. They respond quickly to our problems and resolve support tasks to perfection. Even though we are based in two different countries the communication is not a problem at all." Read moreShow less Mia Bergsbo https://www.crossoutfit.dk/ "We are very satisfied with 1902 Software's service. They are very professional and we always receiving fast respond regardless any questions at any time." Read moreShow less Kim Nørskov Jensen Aled https://aled.dk/ "Nicolai Bille Krogh, Director: I feel that 1902 is very dedicated to our company and our projects. They do everything they can to ensure that deadlines are met, and I feel very comfortable working with them as our IT partner. I can definitely recommend 1902 Software. Carsten Lorentzen, IT Manager: 1902 is friendly and hardworking. They have repeatedly worked outside normal working hours to meet tight deadlines. 1902 is very cooperative and has always done more than what was expected." Read moreShow less Nicolai Bille Krogh https://www.oplevelsesgaver.dk/ "1902 Software has in the past 2 years solved many small and large tasks for Tæppebutikken.dk We use ongoing 1902 when developing our webshop Tæppebutikken.dk The tasks are solved always competently and within a reasonable time. Tæppebutikken.dk give our best recommendations for 1902 Software and the team behind." Read moreShow less Ulrich Gjedde Owner, Tæppebutikken.dk https://taeppebutikken.dk/ "We have 1902 Software as a web partner for CaterTrader.dk for a couple of years now. The collaboration works perfectly― quickly and efficiently. Rod and especially Dwight understands us very well, and they can come up with solutions to the issues quickly. The delivery is as agreed, done on time and at the right price. We are 110% satisfied. CaterTrader.dk is being developed all the time, so it is constantly sharp and updated―thanks to 1902 Software." Read moreShow less Kasper Brandt https://www.catertrader.dk/ Next