Custom website design vs website theme: Which approach fits your project?
Read more of our clients' reviews on Google.
"We have used 1902 for smaller graphical assignments. We really enjoy the speed of delivery and the level of quality. Assignments are always finished 1 to 2 days after project brief and the graphical material is accurate and to the point."
"There are many providers for the development of applications with different levels of expertise, quality and speed. When we selected 1902 Software as a partner, they met our expectations on every level. A solid supplier with a knowledgeable staff. From the very beginning, everything was orderly and comprehensive with the requirements, project outline and draft screenshots. On the production of applications, we were involved in the many rounds of testing. Here we received immediate response on the very same day; or on the following day, there was a new version ready for testing. No challenges were ever too difficult for them. We also saw that their level of knowledge was equally good on both iOS and Android. Also after the launch of the app when we wanted some changes, they were quick to develop add-ins and they uploaded these immediately to Google Play."
"We have had the pleasure of working with 1902 Software on several occasions. Communication with the team is smooth and they are real sharp to understand and execute the projects. I would recommend 1902 Software to anyone who needs a serious digital partner."
"1902 Software is an excellent tech outsourced company. Having worked with large setups, 1902 is instrumental in being an extended arm of the team, one which delivers, cares and most important of all are genuinely nice humans to have on any team. They bring an enormous amount of talent and value to any company, especially if you have had the pleasure of working with a certain Ryan (he knows who he is :))"
"Working with 1902 Software for months, and can highly recommend it - the team is very responsible, with high level of professional knowledge and always meets the agreed deadlines, etc. Worked closely with developers and QAs, and cooperation is very cool!"
"1902 software development has been supporting our start up for about half a year now and we are very satisfied with them. Our website is up to our standards and they have been very good at listening and executing our many requests. It also doesn't hurt that they always have a smile on their faces while we have a video conference 😉 We have had some hic ups or misunderstandings sometimes as it can be expected but all has always been properly handled and solved. Good job guys!"
"I am in general very pleased with the collaboration with 1902. Project Manager Ryan is always there when you need him and the quality of the tasks done is fully up to speed with what I expected when entering into the collaboration."
"Great company! Working with them is a pleasure. Always helpful and eager to help :)"
Extremely fast and always available for any emergency issue. Always trying to understand the problem and propose the best solution possible 🙂
"What a Team! Brilliant, skilled people that always go the extra mile for the customer. I'm very happy for the cooperation. Our company is based in Europe, so it's also nice its easy to get in contact with 1902 within office hours. Can recommend anybody to reach out and see if 1902 can help with your project. Worth every 5 stars."
"We have been customers for a few years and are super happy with their work. When we started, of course, we were apprehensive, putting the tasks on the other side of the earth. But all our worries have actually been put to shame as we have only experienced benefits fr om moving it out. Before our change, we were with a couple of Danish developers wh ere the price was high and the service low. Our experiences at 1902 are the complete opposite. After collaborating with 1902 for a season, we have chosen to convert to Magento 2 solution, which is a larger project. It was resolved on time and at the agreed price. And we felt pressured and in good hands throughout the project. We experience a very large advantage in the time difference. If we have something to adjust, we put a task in the course of a normal working day, when we start the next day, the task is usually solved and ready for testing, if not it has at least begun. We highly recommend that you contact Peter and hear about the opportunities they offer. Trævarefabrikernes UDSALG Henrik Lange" (Translated from Danish)
"We've had the most incredible collaboration with the team at 1902 Software! We've worked with the team for about 6 months now, and they have taken our Magento web shop to a whole new level. The tasks are completed to an excellent standard in a timely manner and they're always ready to provide advice or guidance. The thing I'm most impressed with is how organised and transparent everything is when it comes to our collaboration. We receive weekly status updates so we can see how much time has been spent on each task (and how much those tasks cost), as well as direct updates from our Project Manager. I want to give an extra big thanks to Merry Kris Salas for being so friendly and providing help and input on anything we ask her - we couldn't wish for a better project manager! She continually updates us on the progress of various tasks, provides advice when we're unsure how to proceed and follows up on questions and concerns we may have. This makes us feel completely relaxed about handing tasks over, and we're so happy to have her and her team as our collaboration partners!"
"Great and easy to work with, they completed the task in no time."
"Fast and efficient. Very good at reviewing the tasks and preparing everything before starting on the job." (Translated from Danish)
"Our collaboration with 1902 Software has been nothing short of excellent. Their team has shown incredible dedication and expertise, which clearly shines through in their work. At 1902 Software, they don't just aim to meet expectations; they strive to exceed them. Every phase of our project has been handled with meticulous care and a detail-oriented approach, leading to results that have truly had a positive impact on our business. They are not just a supplier; they are a partner who genuinely cares about and invests in our success. It is rare to see a company deliver such high-quality service with such a personal touch. No matter the challenges of the project, 1902 Software always has a solution ready, ensuring that everything is delivered on time and within budget. We look forward to continuing our collaboration with 1902 Software and highly recommend them to anyone seeking a reliable, competent, and committed software development partner."
"1902 provides fantastic maintenance of our app setup. Deliveries are made on time, and there is always quick feedback on inquiries and proactive resolution of problems. Excellent customer experience and always value for money. Thx John." (Translated from Danish)
"Only have good things to say about 1902-Software Development. both in projects with App development and development of a new website. I recommend them as a good cooperation partner."
"Can only say positive words about 1902 Software, very professional in their approach and work. 1902 is really solution-oriented if you have to face challenges in the development work, this gives security in the collaboration." (Translated from Danish)
"We are very pleased with the development of our app. 1902 has been extremely professional and competent. 1902 has provided a super service, been very proactive and fully delivered the expected result. Your project manager and team have really done a good job. Can only recommend you to others." (Translated from Danish)
"With 1902 Software's help we have been to get a long list of development tasks completed. They were instrumental in correcting some old bugs, adding new features, and integrating our new marketing software. Their "black box" approach where we have one point of contact, works extremely well. I look forward to doing more work with 1902 Software especially now that I have a dependable expert team in the development space."
What's the difference between a website theme and custom web design?
A website theme is a pre-designed template you can install on content management systems like WordPress or Umbraco, or ecommerce platforms like Magento and Shopify. Themes come with layouts, design elements, and functionality already built in.
Once installed, a developer customizes the theme to match your brand—uploading your logo, adjusting colors, configuring emails, and updating settings. Most themes require some technical setup, typically handled by a developer or experienced marketing team member.
Custom website design starts from zero. A designer creates a unique design tailored specifically to your brand requirements. Once design is finalized, developers implement it on your chosen CMS or ecommerce platform.
Custom design delivers exactly what you want, but costs more and takes longer due to the additional design and development work involved.
What most companies choose (and why)
Most businesses purchase a pre-made website theme and customize it to meet their needs. This approach saves time and money, and when done well, the finished website is difficult to distinguish from custom-designed sites.
However, if you customize a theme too extensively, costs and timelines can exceed what a custom design would have required from the start.
The key decision point: Establish your requirements early. Determine whether a theme can deliver what you need with minimal customization or whether custom website development makes more financial sense.
When website themes make sense
Choose a pre-made theme when:
Your design requirements align with available theme options
Budget and timeline are primary concerns
You need standard functionality without heavy customization
Your brand doesn't require unique visual identity online
You're launching quickly and iterating based on user feedback
When custom website design makes sense
Choose custom design when:
Your brand requires unique visual identity that themes can't deliver
You need specific functionality not available in existing themes
You're an established company where brand consistency is critical
Theme customization costs are approaching custom design costs anyway
Your website or webshop is a primary revenue driver requiring competitive differentiation
What makes websites stand out
Hint: it’s not pixel-perfect design
Once a website theme has your logo and brand colors applied, you’re looking at a unique design in practice. What actually differentiates your site from competitors:
- Content quality and relevance
- Product photography and visual assets
- Page speed and performance
- Special features and functionality
- Service integrations
- Product recommendations
- User experience and ease of navigation
Whether a search box sits five pixels left or right matters far less than whether your site loads quickly, presents information clearly, and converts visitors into customers.
Which should you choose?
Deciding between a website theme and custom website design isn’t straightforward—both approaches have benefits and drawbacks depending on your situation.
Consider a website theme unless you have specific reasons for custom design. Unless you’re a large company with an established online presence that requires unique design to align with brand standards, it’s often difficult to justify the additional expense of custom web design.
Theme-based website development at 1902 Software
For projects using website themes, clients typically select their preferred theme from marketplaces, though our design team can recommend options that fit your requirements.
What we deliver for theme-based projects
- Theme installation and initial configuration
- Color scheme updates matching your brand guidelines
- Removal of unused theme features to reduce page size and complexity
- Automated email setup and configuration
- Any additional customizations, backend development, plugin installation, or third-party integrations you require
Custom design and development process at 1902 Software
For projects requiring custom website design, we follow a structured process developed over decades of building custom sites.
Design phase
Requirements review and wireframing
We document your needs and create wireframes showing where main elements will be positioned on major pages.
Homepage design across resolutions
Starting with the homepage, we design for multiple viewports: desktop, tablet portrait, tablet landscape, and mobile responsive. Each resolution gets separate design treatment to ensure all elements work properly at every screen size.
Sub-page design
Once the homepage is approved, we design internal pages: product pages and listings for ecommerce sites, content pages for standard websites.
UI/UX standards integration
We apply in-house UI/UX principles gathered from past projects and design training. These standards improve usability and conversion rates based on real project data.
Development phase
When design is complete, our technical project manager and development team implement the design on your CMS or ecommerce platform. Design and development collaborate closely throughout implementation.
On complex projects, the technical project manager participates in design reviews to ensure designs can be technically implemented within budget and timeline constraints.
Once development is complete, we handle content entry or product imports based on what’s been agreed for your project.
Why businesses work with 1902 Software for website design
Software development expertise since 1998
Over two decades building digital products gives us perspective on what creates lasting value. Our design decisions are informed by years of understanding user behavior, technical constraints, and business requirements across evolving platforms.
Active clients globally
We're delivering WordPress theme customization, Magento implementations, and custom designs for clients in Europe, Australia, New Zealand, and beyond—right now, today.
Post-launch maintenance and support
Whether you choose theme customization or custom website development, we handle ongoing maintenance, updates, and improvements after launch.
Internal team
Every designer, developer, QA tester, and project manager works directly for 1902 Software. You get consistency, accountability, and institutional knowledge throughout your project.
Let's discuss your website project
Whether you’re deciding between a theme and custom design, or you already know which approach fits your needs—let’s talk about what’s possible for your website or webshop.
Book a consultation to explore how 1902 Software can deliver your project.
Free, no-commitment
Commonly asked questions
How much does custom website design cost compared to using a theme?
Custom website design costs more upfront because designers create unique layouts and developers implement them from scratch—typically 2-4x the cost of theme-based development. Theme-based projects save money because you’re starting with a pre-built template that gets customized rather than designed from zero. However, if you customize a theme too extensively, costs can approach or exceed what custom design would have required from the start.
Can a website theme look as professional as custom design?
Yes. Once a theme has your logo, brand colors, quality content, and professional photography applied, it’s difficult to distinguish from custom-designed sites. What actually differentiates your site from competitors is content quality, product photography, page speed, functionality, and user experience—not whether the design was custom or theme-based.
When does it make more sense to choose custom design over a theme?
Custom design makes sense when your brand requires unique visual identity that themes can’t deliver, you need specific functionality not available in existing themes, you’re an established company where brand consistency is critical, or your website is a primary revenue driver requiring competitive differentiation. For most businesses, themes deliver professional results faster and more affordably.
What's actually included when you customize a website theme?
We handle theme installation and configuration, color scheme updates matching your brand, removal of unused features to reduce page size, automated email setup, and any additional backend development, plugin installation, or third-party integrations you require. You typically select the theme from marketplaces, though our design team can recommend options that fit your requirements.
How long does each approach take from start to launch?
Theme-based projects typically launch faster because you’re starting with pre-built layouts that get customized rather than designed from scratch. Custom website design takes longer due to the wireframing, design creation across multiple viewports, revision rounds, and custom implementation. Specific timelines depend on project complexity, required customizations, and how many pages need design treatment.
Can you start with a theme now and switch to custom design later?
Yes, though it’s essentially a redesign rather than a simple upgrade. If your business grows and you need unique branding or functionality that your current theme can’t deliver, we can design and develop a custom solution. The theme gets you launched quickly; custom design happens when it’s financially justified by your traffic, revenue, or competitive positioning.
Book a consultation to explore how AI and 1902 Software can transform your next ecommerce project — faster, smarter, and more cost-efficient.